Home » Flights » Terms & conditions

Quick search

  • Tour
  • Hotel
  • Flight
Tour category:
Search by:
Select your city:
Select your hotel star:
From:
To:
From:
To:

Mongolian culture

 

Flight Booking Terms & Conditions

 

Flight destinations

The majority of visitors come to Mongolia by air through Chinggis Khaan International Airport to the southwest of Ulaanbaatar, the capital of Mongolia from Beijing, China; Seoul, Korea; Moscow, Russia; Berlin, Germany; Tokyo, Osaka, and Nagoya, Japan; Huh hot, Inner Mongolia, China; Irkutsk, Russia etc. We are pleased to confirm you that started get flight booking from the European countries via Beijing, Seoul and Moscow to Mongolia.

 

Our proud partnerships are MIAT /Mongolian Airlines/, Air China, Korean Air, Aeroflot /Russian Airlines/, Aero Mongolia and Eznis Airways in Mongolia.

 

General

The following booking conditions together with the general information contained on this website form the basis of your contract with Mongolia Travel Guide. Please read them carefully as they set out our respective rights and obligations.

 

Making your flight booking

To make a flight booking, you may book online, telephone our Reservations Department on 976-7012 0011 or email at oyungerel@mongoliatravelguide.mn  to make a booking, he or she will contact with us, who is responsible for making all payments due to the airline ticketing office were confirmed and after booked your flight. The booking will not be accepted and no contract raised until the deposit is received. The ticket is only valid for the passenger whose name appears correctly on the ticket, so you would send your passport copy for publishing your e-ticket or paper ticket once you booked your flight.

 

Pricing

All prices are approximately costs of the flight, shown on the website in USD per person. Flight costs are included tax. There are different costs, which are for the one- way, round way and it depends on type of the tickets. Prices are subject to change without notice from the airlines. However, your price is guaranteed once you are given a confirmation number.  

 

Check-in Procedures

Would be at the airport 2 hours before departure time. Check-in counters for flights will close 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. Boarding gates for all flights will close 30 minutes before departure. Customers connecting between Terminal 1 or 2 and 3 in Beijing, Novotel Sheremetyevo 1, 2 in Moscow should plan for a minimum connecting time of 2-3 hours depending on the flight.

 

Children

Children between the ages of 2-12 years old can travel using the Children Fare which is regulated by Air companies. Infants under the age of 2 years old can travel at a 90% discount of the published fare of first class, business class or economy class but will not have their own seat assignment.

 

Payment

In respect of all arrangements requiring payment at least a month prior to the departure date, if we do not receive all payments due in full and on time, we are entitled to assume (on behalf of the airline (s) concerned) that you wish to cancel your booking.

 

The balance is due 14 days prior to the departure date. If you are booking within 14 days, then full payment is required at time of flight booking. Payment can be made by Visa or MasterCard online or wire transfer. Once your payment is received, we will send/email a payment receipt.

 

Re- confirmation

Passengers having reserved their seats on connecting or return flights should reconfirm their reservations not later than 72 hours before connecting or return flights, if they stay at the connecting or return points for more than 72 hours. Failure to make such reconfirmation will result in the cancellation of the seats reserved. Passengers staying at the connecting or return points for less than 72 hours do not have to reconfirm their reservations.

 

Free baggage allowance

Business Class: Total weight of checked baggage up to 30 kg in all international flights.

 

Economy Class: Total weight of checked baggage up to 20 kg in all international flights and up to 10 kg in all domestic flights. Advance contacts and arrangements with MIAT are required for bulky baggage exceeding 35 kg in weight or 156 cm in three dimensions per one piece. Baggage exceeding free allowance may be carried if excess baggage charges are paid.

 

Cancellation and Refund

The ticket can be cancelled but it will depend on what type of ticket- you bought.  If you cancelled hard conditioned ticket, the airline will refund you back 50% of your ticket total cost.

 

The flight booking can be cancelled free of charge 72 hours prior to your departure date according not yet buy your ticket.

To change the flight route, the date of the flight or the class of service, please contact us as soon as possible. Changes will be made depending on the type of ticket that was purchased and the seat availability. According to ticket regulations, you may be required to pay an additional fee for any ticket changes.For refund 24 hours before flight departure as designated on the ticket, the cancellation fee should be paid by the passenger. 

 

 

The company is registered in Mongolia with a company No 2810093 and Recognized by the Mongolian Ministry of Roads, Transport and Tourism.

 

Poll

Where is your ideal destination in Mongolia?

 
BBBBBB

Testiminols

Hello,

Now that I have had some time to process my amazing journey with you through the Discover Mongolia tour and I would like to write to thank you for a totally engaging experience. . .

Washington D.C

   Mrs. Margaret Hadley

Web tools

share |

Copyright © 2017 Mongolia Travel Guide. All rights reserved. To learn more about Privacy Policy and Terms & Conditions